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Audio Clips from George Greanias, President & CEO
METRO Expands Customer Care Center Hours
Recorded on 10/26/10

On why METRO is expanding its Customer Care Center Hours
On other customer-oriented initiatives METRO is working on

Audio Clips from George Greanias, President & CEO
The FY2011 Budget & What It Means
Recorded on 9/15/10

On highlights of the budget & what it means to customers
On where the 31 percent reduction is coming from
On how the budget is affecting the rail expansion program
On how new leadership practices will be incorporated in FY11 budget
On how you will give the staff tools and training when there's no money

On how you will best use assets in the new fiscal year:

Question 7
Question 8
Question 9

On the future of the rail expansion program
On how your budget strategy is changing with the FTA's recent decision to hold the Full Funding Grant Agreement